Production Draft - Legal Review Required: This Terms of Use page is written as a production-ready website draft. It should bereviewed by qualified counsel before launch and updated to match the final company entity information, processor relationships, technologyvendors, dispute provisions and governing law.

Terms of Use

Effective date: August 7, 2026

These Terms of Use govern access to and use of the Southeast Merchant Services Group Inc. website, AI-assisted experiences,forms, scheduling tools, educational resources and other online features made available through the site. By using the website, youagree to these Terms and to any additional terms presented when you use a specific third-party or secure service.

Core Website Use Principles

1. Website Purpose

The website provides information about merchant accounts, payment processing, point-of-sale systems, online and mobilepayments, statement analysis, applications and related merchant-services topics. It is also designed to help prospective merchantscontact Southeast Merchant Services, schedule consultations and access approved application or third-party service workflows.

2. No Legal, Tax, Accounting or Financial Advice

Website content is provided for general informational and business purposes. Nothing on the website, in AI Max, in downloadableresources or in merchant consultations should be treated as legal, tax, accounting, investment or other professional advice unlessexpressly provided by a qualified professional acting in that role.

3. Merchant Account Applications and Underwriting

Submitting an inquiry, starting or completing an application, uploading a statement, or speaking with a merchant specialist doesnot guarantee approval. Merchant-account approval, pricing, reserves, funding schedules, transaction limits, equipment eligibilityand other account terms are determined by the applicable processor, acquiring institution and underwriting program.

4. AI Max

Current merchant processing statements should be uploaded through the dedicated statement-analysis software selected for thatpurpose. The website should clearly identify the upload path and applicable privacy terms. AI Max may explain the workflow butshould not receive or technically analyze the raw statement in ordinary chat.

5. Merchant Statement Analysis

Merchant processing statements submitted for analysis should be handled by the dedicated statement-analysis software selectedfor that purpose. AI Max is not intended to calculate or reinterpret the raw statement. Any analysis, fee comparison or savingsdiscussion should be based on verifiable data and the capabilities of the selected analysis system.

6. Third-Party Platforms and Services

The website may link to or integrate with third-party processors, acquiring institutions, application platforms, statement-analysistools, GoHighLevel or other CRM/scheduling systems, analytics services, equipment providers and other vendors. Use of a thirdparty service may be governed by that provider's own terms, privacy policy, security practices and contractual requirements.

7. Accuracy and Availability of Information

We aim to keep website information accurate and useful, but payment products, pricing, underwriting rules, equipment,integrations, regulations and partner programs can change. We do not warrant that every page, feature or third-party service willalways be complete, current, available or error-free. Provider-specific details should be verified before a merchant relies on them.

8. Acceptable Use

• Do not use the website for unlawful, fraudulent or deceptive activity.
• Do not submit false, misleading or unauthorized business or identity information.
• Do not attempt to bypass security, access controls, rate limits or authentication.
• Do not upload malware, malicious code or content intended to disrupt the website or connected systems.
• Do not scrape, copy, reproduce or commercially exploit site content in violation of applicable law or our rights.
• Do not impersonate another person or business or use another party's information without authorization.

9. Intellectual Property

Website copy, branding, graphics, layouts, guides and other original materials may be protected by copyright, trademark and otherintellectual-property laws. Unless otherwise stated, visitors may use the site for their own legitimate business evaluation and maynot reproduce or commercially exploit protected materials without permission.

10. Electronic Communications

By submitting a contact request, booking an appointment, starting an application or otherwise requesting communications, youmay receive service-related emails, texts or calls as permitted by applicable law and the consent you provide. Marketing communications should include appropriate opt-out mechanisms where required

11. Disclaimers

To the maximum extent permitted by applicable law, the website and its informational content are provided on an 'as available'basis without warranties that are not expressly stated in a written agreement. The final legal version should be reviewed bycounsel so that warranty disclaimers match the company's actual services, contracts and applicable law.

12. Limitation of Liability

Any limitation-of-liability language should be finalized by counsel and coordinated with the company's merchant agreements,processor agreements and applicable law. The website should not create liability terms that conflict with signed agreements ormandatory consumer/business protections.

13. Indemnification

If the final website Terms include an indemnification provision, counsel should tailor it to the company structure and actual siterisks, including misuse of the website, fraudulent submissions, unauthorized uploads and violations of third-party rights.

14. Governing Law and Dispute Resolution

The final governing-law, venue, arbitration and dispute-resolution provisions should be inserted only after legal review. Theseterms should reflect the company's actual state of organization, operating location, contracts and any mandatory legalrequirements.

15. Changes to These Terms

We may update these Terms of Use from time to time. The effective date should be revised when material changes are published.Continued use of the site after updated Terms become effective may constitute acceptance to the extent permitted by law.

16. Contact

Questions about these Terms of Use should be submitted through the Southeast Merchant Services Contact page or the verifiedlegal/contact information published on the final website.

Questions About These Terms?

Use the Contact page to reach Southeast Merchant Services for general assistance.